Limited DOMAIN REGISTRATION
AND RENEWAL TERMS AND CONDITIONS
If you have a technical issue or experiencing
difficulties, please contact us on our office number 01386 841631.
Our office hours are; Mon-Fri 09:00 to 17:00 You may, alternatively send your request via email to
We will respond to any email within 1 business day and aim to
resolve any issues within 5 business days.
If you wish to raise a complaint about abuse you have
received (phishing scams, spam emails etc), please contact us at
firstname.lastname@example.org with as much
detail about the abuse. We will investigate your complaint
Complaints and escalation process
At i612.net Ltd we like to think we get it right all
the time, every time but the truth of it is everyone gets it wrong
from time to time. We can only improve on our services with valid
feedback from you, our customers. If you wish to make a complaint about a service you
have received, please send an email to us at
including as much detail from the issue you have. We will
acknowledge your complaint within 1 business day and aim to resolve
any issues within 5 business days.
If youíre not happy with the initial outcome of your
complaint, than please feel free to escalate your issue to Nominet
(the .uk registry) here:
Registration, Renewal and Transfer Charges
Each domain we register or have transferred in is
charged at £15+VAT per year, and a renewal fee will become due on
the anniversary of the registration.
Domain names being transferred to another registrar will be
subject to a fee of £50+VAT
Registration Terms and Conditions
For i612.net to register a domain on your behalf, you
must confirm that you have read and will comply with Nominets domain
name registration T&Cís, a copy can be found here
Domain Renewal and Expiry
All domains are renewed on an annual basis, we will
send out only one reminder email 30 days before expiry. We will send
the emails to the email address on the account.
If you have changed you email address, it is your
responsibility to notify us.
I612.net Limited take no responsibility if your domain
renewal fails due to your contact details being incorrect or you
fail to advise us that you wish the domain renewed. If you do not
wish to renew a domain please make sure you contact us a minimum of
14 days before your domain expires by emailing us at
If you do not renew your domain before its expiry
date it will have all services we provide suspended and you will
have up to 30 days (protected period) after to renew the domain name
at the original renewal fee. After
30 days your domain will be suspended and will go into a 60 day
grace period which you can still renew your domain name but with an
additional redemption fee of £80 + VAT. This must be requested by
email before the 80th day after your domain has expired, after 90
days your domain will be cancelled and deleted from the register and
made available for resale through a third party registrar.
I612.net will not guarantee the renewal of a domain name.